Exchanges and returns policy
We don’t do refunds, but we offer an exchange or a credit note. The only exceptions accepted are : if a product is out of stock during the order processing, or if it has a manufacturing defect that we haven’t noticed. If you are unhappy with your purchase, we offer exchange only within 10 days after delivery.
Unworn clothes must be returned in their original box and with the tag on it. You are responsible for paying shipping charges for returned items, except in the case of an error from us (manufacturing defect, delivery error...). To add an item to the order you have just placed, please contact customer service as soon as possible at firstname.lastname@example.org.If you would like an exchange, please email us in the Contact section of the website with "Exchange (order number)" in the subject line and you will receive instructions.